Left something behind? We will do our very best to help you locate your lost property!
At the end of each route, and again at the end of the day, our team checks each coach for any personal belongings left behind. Any lost property is then formally logged with our head office and held securely at our depots for 30 days. Lost property that remains unclaimed after 30 days is donated to a local charity, while official documentation such as passports are returned to the certifying office.
You can use the form to notify us of your lost property and to retrieve your belongings.
In order for property to be reclaimed, a detailed description of the item(s) and/or proof of identity and date that the item was left will be required.